Terms & Conditions

General
NIEMLA, maintains a B2C online store, with the address, www.shopniemla.com On this website customers will be offered goods for purchase under the brand name Raymond Home. The offering on this site is only directed at end users of legal age. Goods will only be sold in
normal quantities. These terms and conditions find application in all contracts which members enter into via www.shopniemla.com as well as all general business relationships between NIEMLA and its customers. NIEMLA does not accept any other terms and conditions unless explicitly stated
otherwise. If periods are stated in working days, these include all weekdays except Sundays and all statutory holidays.

USE OF SHOPNIEMLA.COM

As part of the registration as a customer you will be asked to submit personal data. You are responsible for ensuring that the data is complete and correct. After you have completed the registration process, you will receive a confirmation of your registration by email. To facilitate access to the online service on our website, you will receive a password. You are obliged to treat this password and any other access data confidential and protected from access by unauthorized third parties. NIEMLA reserves the right to refuse registration without giving reasons.
You indemnify NIEMLA completely of any claim by third parties on first demand. By transmitting the contents to NIEMLA, you grant all exclusive rights of use over time, space and content without restriction, including transfer to a third party, which NIEMLA requires for publication and dissemination, even in part, to www.shopniemla.com. NIEMLA is entitled to store or release content, and reserves the right of cancellation, reduction, modification or correction of such content.
You may not use www.shopniemla.com outside the intended frame to disrupt or manipulate particular technical processes. Interventions with the intention to seek unjustified advantage to the detriment of NIEMLA or other members will result in the immediate loss of the right to purchase on NIEMLA and the revocation of the customer’s account as a consequence.
You are only permitted to register and use one membership account at a time. Multiple registrations will be deleted.
NIEMLA reserves the right to issue a warning, to terminate your membership or to modify or delete content you have submitted, if you violate any of the provisions mentioned. Any claims for damages by NIEMLA remain unaffected.

CONTRACTUAL PARTNERS, LANGUAGE AND CONCLUSION OF CONTRACT

At the conclusion of contracts on www.shopniemla.com your contractual partner is solely NIEMLA.
www.shopniemla.com is operated in English; contracts are concluded exclusively in English.
By submitting an order by clicking order or buy now you make a binding contract offer. After submitting your order, you will receive a confirmation email from NIEMLA. The confirmation email does not constitute acceptance of the contract. The declaration of acceptance of the contract consists in the shipping of the goods. When ordering multiple items, the acceptance of the contract applies only to goods actually shipped.
In cases where prices are displayed incorrectly on www.shopraymondhome.com due to technical errors, NIEMLA is entitled to action for nullification. The burden of proof regarding an error lies with NIEMLA. Payments already made will be refunded immediately.

PRICES AND PAYMENTS

For orders on www.shopniemla.com the prices which are listed at the time of your order on the product page apply. These prices are inclusive of taxes and the final price (inclusive of taxes) is shown in the shopping cart page.
NIEMLA provides the payment methods for credit card, debit card and net banking payment in advance and Cash on Delivery. NIEMLA reserves the right to exclude any payment methods for individual goods and to refer to the other payment methods.

DELIVERY

Delivery will only be given to the shipping address provided by you. It is your responsibility to ensure that it is possible to ship to the address during normal working hours.
Shipment will be according to the delivery timelines provided for each product. We ensure that we ship as early as possible, but for some products the timelines are longer due to availability of products.
In case of out of stock after the product has been order, NIEMLA reserve the right to inform you about the partial order along with refunds of product not available or delay the complete order to ship the complete order NIEMLA reserves the right to cancel the contract if delivery fails through fault of customer. Payments already made will be refunded or store credit will be given depending on the scenario.
NIEMLA asks you to immediately inform the deliverer and as soon as possible about obvious transport damage. Doing so has no influence on your warranty rights, but will help NIEMLA to make its own claims against the partners.

LIABILITIES

NIEMLA is liable only for intent and gross negligence, unless there are fraudulently concealed damages, damages for loss of life, limb or health or damage arising from any infringement of essential contractual obligations.

SERVICE AND COMPLAINTS

The satisfaction of our members is close to our hearts. Therefore, we endeavor to deal with your concerns as quickly as possible and always provide you with our feedback after receiving your input. For service inquiries, please contact our customer service department at support@niemla.com.

DATA SECURITY

As part of your registration as a customer on www.shopniemla.com you will be asked to provide personal data. This is data which is required by NIEMLA to process the contracts concluded on www.shopniemla.com. All personal data is confidential and will be treated by NIEMLA in accordance with relevant legal regulations. To safeguard your privacy in online payment transactions NIEMLA uses the latest encryption techniques through our payment gateways.

JURISDICTION

All legal disputes to be governed by laws in India and to the Jurisdiction of courts at New Delhi only.